Solutions

  • What we offer

Montreal cityscape at night

Reach Out

Connect engage with your audience

Segment, Target

  • Advanced segmentation, targeting through integrated CRM

  • Personalized customer offers through promotional codes and  targeted account offers

  • Integrated Salesforce™ automation

  • Integrated CRM customer service

  • SEO and paid search optimizations

Communicate

  • Integrated campaign creation and tracking visible “live” in customer records

  • Automated daily sales team tasks for smooth communication with customer

  • Platform available in 25+ languages

  • Import leads, create sales opportunities, and assign to your sales staff

  • Communicate and capture custom data elements through customer self-service portal

Analyse & Re-target

  • Omnichannel marketing & remarketing through campaign tracking feedback

  • Use captured metrics to accurately retarget customers for future events

  • Integrate with CRM, email marketing platforms, and social media, giving you a 360-degree view of your audience.

  • Email marketing to previous purchasers, abandon carts, etc.



Social

  • Social integrations for viral propagation

  • Social logins to facilitate customer experience

Learn more

Know Your Customers

  • Full ownership of customer data within MyAccount, with insights and interactions, without third-party interference.

  • Intergrated Single Sign-On (SSO) as well as supported third party unified authentication experience for customers

Stand out

Enhance user experience by leveraging your brand.

Your Brand,
Your Data

  • Complete white-label ticketing solution, ensuring a seamless and branded customer journey through every touchpoint

  • Full ownership and control of your customer data in dedicated digital spaces

  • Deliver branded communications that reflect your unique style

Enhanced Customer Experience

  • Web responsive design from desktops to smartphones 

  • 3D Seat-Maps, View from Seat, Seat immersion, e-wallets

  • Seamless integrations with your branded apps

Ready for any device

  • Management dashboards from any device

  • Digital wallets (Apple, Google) and support for NFC & RFID and support for printed tickets

  • Standalone mobile tickets or within your own digital environment

Sell Out

Increase and optimize your sales.

Omnichannel Approach through Integrations & APIs

  • Open and manage a multitude of new distribution channels: online, call centers, box offices, outlets

  • Support multiple channels through personalised web sites or mobile sites or applications

  • Real time API Integrations for tickets sales, inventory sharing, secondary market, big data, seat upgrades, concessions, loyalty, dynamic pricing

Demand-Based Pricing

  • Integrated tools for dynamic pricing

  • Integrations with recommendation engines  

Maximize your revenue

  • Sell tickets globally with multi-currency payment processing

  • Integrated ticket resale module with your business rules & pricing

  • Participation in ticket insurance plans

  • Unlimited number of upsell and cross sell options

  • Post transaction upgrade offers

State-of-the-Art Fraud Prevention

  • Real time scoring of each online transaction for fraud risk

  • Real time accept-review-reject decision

  • Fraud team reviews flagged transactions and identify suspicious patterns

  • 2FA and 3D Secure (3DS2)  integrations

Ready for High-Demand

  • Waiting RoomTM patented technology, allowing traffic management and enhanced consumer experience during large on sale

  • Dashboarding for on sale management

Flexible & Scalable

  • Load balancing and real time replication to prevent downtimes

  • Adapts to every event type with tailored user flows—whether it’s timed entry, reserved seating, general admission, or season tickets—delivering a seamless and personalized experience for your audience every time.

Out Think

  • VIP ticketing and loyalty programs 

  • Fast onboarding for new venues

  • Full Reporting Suite

  • Flexible access control systems

  • Continuous System Upgrades

  • F & B tools

  • API connectivity & multiple partner integrations

  • Integrated resale

  • Ecommerce shopping basket & multi event shopping

  • Abandon cart

  • Automated reminders

  • SSO Enabled Customer Accounts

  • 24/7 support

  • 360° seat views

  • GDPR, CCPA and Worldwide Data Privacy compliance

  • Web Streaming

  • Post event surveys 

Our integrations

AXS
Acceo Tender Retail
Allianz
AmericanExpress Membership Rewards
Ballena
Connect&Go
Cue
CyberSource
DE
Digone
EBG
El Corte Ingles
Facebook
FortressGB
FreedomPay
Google Analytics
Groupon
Hotelbeds
London Theatre
MMC
MTA
MailChimp
MasterCard SecureCode
MasterPass by MasterCard
Merchant Link
Microsoft Dynamics 365
Mirium
Optimizely
Pagerduty
Payture
Pingdom
Pogoseat
SAP
Salesforce
Segment
Soasta
StatusPage
StrongView
StubHub
TicketOps
Ticketea
Ticketek
Todaytix
Track:js
Urban Airship
VISA Checkout
VWO
Vegas.com
Verified by VISA
Veritix
WWL
Weplann
YesPay
fastly
ga4
goldstar
iDeal
ingresso

Global
Reach

500+ Million
Tickets Sold

One
System

world map