Reach out
Build attendance by interacting directly with your customers.
Segment & Target
- Advanced segmentation and targeting through integrated CRM
- Personalized customer offers through promotional codes or targeted account offers
- Integrated sales force automation
- Integrated CRM customer service
- CRM prospecting and assignment
Communicate
- Integrated campaign creation and tracking visible “live” in customer records
- Automated daily sales team tasks for smooth communication with customer
- Accurately track, record, and report on daily customer service incidents
- Import leads, create sales opportunities, and assign to your sales staff
- Communicate and capture custom data elements through customer self-service portal
Re-Target
- Retargeting through campaign tracking feedback
- Use captured metrics to accurately retarget customers for future events
- Keep sales staff informed of past issues and requests for accurate re-targeting of customers
Social
- Social integrations for viral propagation
- Social logins to facilitate consumer experience
Know Your Customers
- Automated customer data unification through customer login
- Single Sign-On (SSO) as well as supported third party authentication experience for customers
Stand out
Enhance user experience by leveraging your brand.
Your Brand, your Data
- Complete white label ticketing solution
- Dedicated data spaces, you own the data
- Adapts to your desired workflows
Enhanced Consumer Experience
- Responsive design
- 3D Seat-Maps, View from Seat, Seat immersion, e-wallets
- Complete data analytics integration
Mobile
- Mobile design oriented buying flows
- Mobile tickets: either standalone or fully integrated into your mobile application
- Mobile POS access
Sell out
Drive more revenue by increasing and optimizing your sales.
Ominichannel approach
- Open and manage a multitude of new distribution channels: online, call centers, box offices, outlets.
- Support multiple channels through personalized web sites or mobile sites or applications.
- Social integrations for viral propagation
Demand-based Pricing
- Integrations with recommendation engines
- Control pricing based on recommendations
Integrations and APIs
- Real time API Integrations for tickets sales, inventory sharing, secondary market, big data, seat upgrades, concessions, loyalty, dynamic pricing
- Real time data endpoint APIs allowing complete customer and transactional data exchanges
State-of-the-art Fraud Prevention
- Real time scoring of each online transaction for fraud risk
- Real time accept-review-reject decision
- Fraud team reviews flagged transactions and identify suspicious patterns
High-Demand
- Waiting RoomTM patented technology, allowing traffic management and enhanced consumer experience during large on sale
- Dashboarding for on sale management
Scalable
- Load balancing and real time replication to prevent downtimes
