Technical Writer

What You Will Do Daily

Attached to operations, your principal mission will be to design and produce documentation for internal users as well as guides for the partners of the Outbox platform. You will collaborate with the product and project Managers to collect product features. You will be able to provide complete technical documentation and design and deliver trainings to new employees as well as to clients. If you are proactive, creative, autonomous and you know the language of Shakespeare well, come and meet us!

Your Primary Responsibilities
  • Become familiar with the Outbox platform to be able to design the documentation and perform training,
  • Collect information from the product Manager in order to understand the new product features,
  • Write and maintain up-to-date documentation for various teams, such as user manuals, fact sheets, software update guides,
  • Build, organize and provide trainings for internal and partner users,
  • Build and structure training courses for new employees to facilitate their integration with the platform.
Required Experience
  • Experience of more than 2 years in software editing,
  • Practical experience with an anomaly management tool, ideally Jira,
  • Experience with documentation and publishing tools such as Weblite, GitHub or Lios,
  • Asset – Experience in ticketing.
  Required Skills
  • Completed university studies in communication, software engineering, writing or relevant field,
  • Excellent verbal and written communication skills,
  • Highly organized with a practical approach and strong attention to detail
  • Strong analytical skills,
  • Essential – Bilingual (French and English) with professional writing skills in English.

Apply Now

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